Cleaning / Stage Crew Staff (6)
Reference: Bilingual in English and Indonesian with good technical knowledge of the equipment and systems employed and great customer service skills; able to assist visitors in achieving a memorable experience during a visit to @america with online resources and gaming, print materials; must understand and be able to communicate about the U.S.
Reporting: Solid line to the Director of PTG for disciplinary matters and to Assistant Site Manager (program, events, and achievement) and dotted line to the Site Manager for activities at the @america (events planning, marketing, and PR).
Education: Minimum of an SMA / SMK, with preference for a D3.
Output, Value Added, or Results of Successful Job Performance:
- Greet and guide visitors to @america to achieve an exciting, engaging, memorable and safe experience.
- Train visitors in utilizing the installed @america equipment and software to maximize their time in the facility.
Reporting and Coordinating Role:
Program:
- Provide visitor feedback to the program development team.
Operational:
- Debrief at shift end (or latest at the beginning of the next shift) observations for the improvement in the operational flow of program delivery and visitor activities.
Supervision: None
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand and walk. The employee is occasionally required to sit and use hands to finger, handle, or feel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
