Customer Service Officer (Palembang) –Contract
Major Responsibilities
As the title suggests, this is a customer facing role apt for an individual with a proven expertise in dealing with customers. In this role, you will be responsible for maintaining and developing customer relationships by providing excellent service and exceeding customer expectations. You will be quick to spot potential sales opportunities, developing these into profitable sales for the Bank, a task you effortlessly achieve by scanning the marketplace for new customers and maintaining excellent relationships with existing customers.
Mandatory Skills
Ideally, you will hold a Bachelor’s Degree in any discipline with a mandatory minimum of 1 years experience as a customer service professional in a reputed institution, where you would have served walk-in customers and handled customer related queries with tact and diplomacy. A thorough understanding of bank products and services with computer literacy and excellent English communication skills (written and verbal) are the other essential requirements for this post.
This is an opportunity to undertake a role with development opportunities. With our global head office in Melbourne you will have exceptional opportunity for professional development with a broad range of career paths.
Due to regulatory requirements, this role is only open to Indonesian nationals.
“Valuing everyone between A aNd Z”.
If you receive this advertisement through job boards, please apply through www.anz.com/indonesia , quoting ref.no JAK 100397.
